Motivation can be thwarted in many ways. Fortunately, the research provides some great tools for diagnosing and improving motivation. Q: How can I incentivize my employees to produce more? A: Employee performance is generally a function of ability, opportunity and motivation. The first thing you should do is determine which of these factors are contributing…

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Q: Given that I have no formal business training, the simple questions in running the show always get me. Is there a ceiling for salaries for managers (adapting for inflation, of course), or do they just grow infinitely with our growth? A: Congratulations on your business success. Since you are the one running the show,…

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Managers can serve their employees as a positive guiding influence, or they can function as a source of disengagement and unethical behavior. Q: Should managers be accountable for unethical behavior of their employees? A: While I don’t think managers can or should be held personally liable for independent unethical actions of their subordinates, I do…

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Q: How do leaders find satisfaction in each workday and create an environment conducive to employee satisfaction? A: When employees feel they are secure in their basic needs and wants, they aspire to a sense of shared governance with the leader. This recognition of their time, energy and effort produces a state of contentment, possibly…

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The federal Equal Employment Opportunity (EEO) laws prohibit punishing job applicants or employees for asserting their rights to be free from employment discrimination, including harassment.  Asserting these rights is called “protected activity,” and it can take many forms.  For example, it is unlawful to retaliate against applicants or employees for: filing or being a witness…

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Kelly Richmond Pope, TEDxDePaulUniversity Whistleblowers change the course of events. In this TEDx video, fraud researcher and documentary filmmaker Kelly Richmond Pope explains why whistleblowers should be listened to and protected. This video is shared under a Creative Commons license (BY-NC-ND 4.0). Please visit Ted.com. This TED Talk was originally posted in April 2017.

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Margaret Heffernan, TEDxDanubia A whistleblower may take substantial risks–professionally and personally–to reveal serious problems. But sometimes, managers and the public refuse to act on that information. Selective blindness can have drastic costs, as explained by author and former CEO Margaret Heffernan. This video is shared under a Creative Commons license (BY-NC-ND 4.0). Please visit Ted.com. This…

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Businesses can take a few simple steps to create an environment where employees feel more comfortable raising critical ethics concerns. Every businessperson would like to believe that their employees would readily approach them with any ethics concerns in the workplace. But the reality is that many ethics concerns go unreported until it’s too late. To…

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