Conference room with seven people in a training session

Effective ethics training is less skills-based and more focused on outlining expectations of behavior in the workplace. Organization members generally know the “right” answer to most ethical questions in an abstract setting. However, if these same questions arise during an important contract negotiation or if a critical customer relationship is on the line, individuals may feel pressured to make an alternate choice. Thus, effective ethics training is more about instilling values and promoting positive behaviors than about solving a particular problem.  

Examples

Training: an overview

Without ongoing training, organizations may not have staff members with the knowledge, skills, and abilities (KSAs) needed to compete effectively.…

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How I used Dungeons & Dragons to teach ethics

In this fun and nerdy talk, ethics professor Christopher Robichaud explains how he worked the key principles of Dungeons &…

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Practical Guidance

Improve your ethics . . . by playing games!

There are apps for that! Can you imagine employees seeking out ethics training? Sneaking a little training in after work? With gamification, developers are finding new ways to make all sorts of topics compelling. There are many ethics-based games available for download. Some intend to teach ethical principles, while others use ethics concepts for a little fun. Check out these apps for starters: Dilemma (Hosted Games) Dilemma follows a day in the life of "average guy" Alex, who ends up facing several serious moral decisions. The game is text-based, providing a piece of the story and a choice. The story…

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Ethics Training is Broken. Can Storytelling Fix It?

Too often, ethics trainings can be boring and ineffective. Storytelling can help—not just by keeping your participants awake, but also by helping them remember and act on what you teach. Mary Gentile, Notre Dame Deloitte Center for Ethical Leadership Some ethics training is a bit like parrot training. Employees hear about their organization’s policies, procedures, and code of values, and they parrot them back. This type of ethics training serves a purpose—at least from a legal perspective. (An ethics training program can mean a reduced sentence if a crime occurs in an organization.) But studies show that ethics trainings that focus on…

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How to train employees to have difficult conversations

It's time to invest in face-to-face training that empowers employees to have difficult conversations, says Tamekia MizLadi Smith. In a witty, provocative talk, Smith shares a workplace training program called "I'm G.R.A.C.E.D." that will inspire bosses and employees alike to communicate with compassion and respect. Bottom line: always let people know why their work matters. This video is shared under a Creative Commons license (BY-NC-ND 4.0). Please visit Ted.com. This TED Talk was originally posted in April 2018.

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