In compliance, metrics are essential. But what if the available numbers don’t tell the whole story? In this talk by Mona Chalabi, learn three ways to root out bad statistics before you rely on them to your detriment.

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What to consider when your product raises complaints or causes injuries Not everything goes to plan. Despite due diligence and quality control, manufacturers sometimes find that their product is not performing as it should. But at what point should a business move a customer service issue to a product recall? Six federal agencies can require…

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Some days, it feels like the only thing we can agree on is that we can’t agree — on anything. Drawing on her background as a world debate champion, Julia Dhar offers three techniques to reshape the way we talk to each other so we can start disagreeing productively and finding common ground — over…

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By Gino Giovannelli Special to the Star Tribune AUGUST 16, 2020 — 2:00PM Q: What advice do you have for companies trying to survive during COVID-19? A: Good question, and one that reminds me of a course I taught last spring in which student teams create real marketing strategies for real clients in the real world. We…

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By John F. McVea JANUARY 24, 2021 — 2:00PM Q: What insights do you need to have to succeed in the technology industry? A: You don’t need to be an expert technologist to make a big impact in technology. Mary Grove, who worked at Google and is the managing partner of Bread & Butter Ventures, said…

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By Ernest Owens MARCH 14, 2021 — 2:00PM Q: How is working from home taking a toll on employees? A: There is a continuous optimization of corporations stepping into people’s personal time and taking advantage of every second they have. It is meeting after meeting and that is causing a lot of heartburn in employees because…

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By Marcella de la Torre Special to the Star Tribune DECEMBER 6, 2020 — 2:00PM Q: Why is it important to invest in visioning and strategy to help manage change? A: Change is very difficult. It is frightening and at the same time unsettling. When there is a lack of vision and strategy, change is even harder to manage.…

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By Ernest Owens NOVEMBER 15, 2020 — 2:00PM Q: What steps do you go through when you make a business decision? A: The assumption is you are conducting a cost vs. benefit analysis. You are in a situation where you want to optimize your return. First state the problem clearly; what are you trying to improve? Then…

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By Marcella de la Torre MAY 9, 2021 — 2:00PM Q: Why should a business have societal impact as part of its strategy? A: High-quality business schools are working together toward achieving a positive societal impact. The Association to Advance Collegiate Schools of Business (AACSB) fosters positive societal impact by partnering with the communities they serve.…

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