Some days, it feels like the only thing we can agree on is that we can’t agree — on anything. Drawing on her background as a world debate champion, Julia Dhar offers three techniques to reshape the way we talk to each other so we can start disagreeing productively and finding common ground — over…
In the run up to the 2016 presidential election, the Bullock Texas State History Museum hosted State of Deception: The Power of Nazi Propaganda. Ethics Unwrapped at the McCombs School of Business filmed Propaganda: Ethics & the Media at the exhibit to educate people about the biases and pressures that led to the rise of the Nazi party in the…
Communication skills are vital in the business world. From interacting with customers, employees, and other key stakeholders, business leaders abilities to effectively communicate speaks volumes to those invested in the company. To help share insight on the communication skills that every business leader needs, Richard McKeown, Founder & CEO of Richard McKeown Communications joined us…
On this episode, we take a close look at the concept of trust in the marketplace. In efforts to better understand if consumers start with trust, or if it’s something that must be earned, we spoke with Dr. Rubens Pessanha, Senior Director of Market Research Insights and Strategy. #BBBTrustIndex BBB Better Series: Trust sentiment index…
The Inside Story Behind BBB’s Brand More than a century ago — 101 years to be exact — President Woodrow Wilson gave a speech to a gathering of advertising men on the plaza of Independence Hall in Philadelphia. “The only thing that ever set any man free, the only thing that ever set any nation…
Most people want to be thought of as ethical. When working with teams, an appeal to people’s moral core can make a major difference. Earlier in my career, I took on a business unit that was staffed by people with strong personalities. They were all great people who worked hard, but they had trouble getting…
Here are the top 5 functional areas reported as having ethics issues The U.S. Bank Small Business Ethics Center surveyed 301 small business owners and managers nationwide to learn about where they dealt with ethics in their companies. Not surprisingly, we found that ethics is a high priority for small business owners and managers, regardless…
These two videos explain moral muteness and moral myopia. These are biases that occur in organizations that prevent us from behaving ethically as a group. Moral muteness is when we communicate in ways that obscure our moral beliefs and commitments, or don’t voice moral sentiments at all. Moral myopia is a distortion of moral vision…
Neuroscientist Uri Hasson researches the basis of human communication, and experiments from his lab reveal that even across different languages, our brains show similar activity, or become “aligned,” when we hear the same idea or story. This amazing neural mechanism allows us to transmit brain patterns, sharing memories and knowledge. “We can communicate because we…
In our louder and louder world, says sound expert Julian Treasure, “We are losing our listening.” In this short, fascinating talk, Treasure shares five ways to re-tune your ears for conscious listening — to other people and the world around you. By: Julian Treasure This video is shared under a Creative Commons license (BY-NC-ND 4.0).…
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