By David Deeds Special to the Star Tribune NOVEMBER 27, 2020 — 9:58PM Many times, business owners need to come face to face with their customers to see what is appealing to them. Q: Why is it important to listen to consumers in the early days of a startup? A: Focusing on listening to consumers and narrating…
Ethical Systems’ Breaking the FeverPodcast Series on Climate Change – Episode 19 Uzodinma Iweala is the CEO of the Africa Center, a cultural institution in New York City that serves as an intellectual hub for ideas about culture, business, and policy related to the continent. A physician and the author of two novels, most recently…
BBB National Programs has teamed up with Craig Honick, ethnographer and the managing partner of Metro Tribal, to look closely at the consumer-business relationship to help companies understand how better business is being defined by its customers. Tune-in to learn all about the 5 Gestures of Trust. BBB Better Series: Five gestures of trust, evaluating…
Robert Clancy of Spiral Design stops by Better Series to discuss the power of giving back and its impact on creating human connections with your business. Tune in to be inspired. BBB Better Series: Creating art, human connection, and giving back Used by kind permission of the Better Business Bureau of Minnesota & North Dakota.…
The business risks for sustainable energy initiatives can be surprisingly consistent with those for traditional energy projects. Renewable energy is one of the most dynamic business sectors—combining excellent profitability prospects, wide economic benefits, and mitigation of climate change and energy insecurity. A number of factors are boosting renewables growth, such as an expected rise in global electricity…
Don’t underestimate this group’s power as a vocal force for transparency and change. Over the past few years, household-name companies have experienced employee petitions, strikes, and walkouts over a range of issues, including strategic investments and partnerships, sexual harassment, immigration, and pay and benefits for contract workers. For companies accustomed to thinking about stakeholder engagement as an external-facing exercise, the…
Stakeholders are critical to your organization…but who are they? We often hear about stakeholders, but there is some confusion about who, exactly, these people are. Stakeholders are those individuals and organizations that your company impacts. Stakeholders can be divided up into internal stakeholders and external stakeholders. Internal stakeholders Internal stakeholders are easier to identify than…
Most people would agree that leaders are responsible for balancing the needs of multiple stakeholders. But knowing that, we are still left with these questions: Which stakeholders should we include? Should some stakeholders carry more weight than others? Once we have considered the situation and the needs of the stakeholders, how will we know which decisions would…
Steve Nguyen, Ph.D. (Mar. 10, 2019) Being inconsistent is not just about words versus actions, but also in what you say consistently (across time) and how you act consistently (across time). In other words, at any given moment and especially depending on the person or group you are interacting with, an observer might find that…
Q: When dealing with an ethical dilemma in my organization, should I gain input from others first? A: I would highly suggest gaining additional insight from a variety of organizational stakeholders before making any ethical decision. My father gave me excellent advice years ago: You must seek and consider all sides of an argument in…
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