“Having an organizational culture that emphasizes ethical behavior can cut down on misbehavior of organizations. Research shows that whether an organization develops a culture that emphasizes doing the right thing even when it is costly comes down to whether leaders, starting with the CEO, consider the ethical consequences of their actions. Leaders with a moral…
Lawrence Kohlberg’s theory of moral development is based on Piaget’s theory. Kohlberg stated that moral reasoning is based on six developmental stages. These stages are the basis for ethical behavior. The higher the level of moral reasoning, the better that the person is at dealing with moral dilemmas. The six stages of moral development are…
Everyone has heard stories of unethical managers who are unfair to their employees. This video from Gregg Learning provides the basics on how companies and managers can treat employees more ethically (and vice versa). Human resources professionals must help create a work environment that honors fairness, protects individual privacy, treats all workers with dignity and…
“A person who is nice to you but rude to the waiter, or to others, is not a nice person” (Barry, 1998, p. 185). Steve Nguyen, Ph.D. (Dec. 2009; updated Jan. 2015) Many years ago, while waiting for a show at a nice hotel in Dallas, my wife and I were standing in line to…
In our louder and louder world, says sound expert Julian Treasure, “We are losing our listening.” In this short, fascinating talk, Treasure shares five ways to re-tune your ears for conscious listening — to other people and the world around you. By: Julian Treasure This video is shared under a Creative Commons license (BY-NC-ND 4.0).…
When your job hinges on how well you talk to people, you learn a lot about how to have conversations — and that most of us don’t converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy…
Having an ethical environment is a cornerstone to success, but it’s not always easy to get there. Here are 3 things to keep in mind as you build out your plan. As chief ethics officer for U.S. Bank, I’m proud our company has been recognized by the Ethisphere Institute as one of the World’s Most…
The Silent Generation, baby boomers, Generation X, millennials, Gen Z — we’re all in the workforce together. How are our assumptions about each other holding us back from working and communicating better? Social psychologist Leah Georges shows how we’re more similar than different and offers helpful tactics for navigating the multigenerational workplace. By: Leah Georges…
Listening to both customers and colleagues to gather insights and information is a key ability that successful people possess. Tony Salvador shares some strategies for being a better listener: to lose preconceptions, be vulnerable and open to new ideas, and to not be afraid to hear what we’d rather not hear. By: Tony Salvador This…
The word “ask” in the question poses an interesting ethical conundrum. Q: Our company recently released a group of disgruntled employees who have since written negative reviews online. Is it appropriate to ask long-term employees to write about their more positive experiences? A: The short answer is that it would not be appropriate. We live…
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