This video from Ethics Unwrapped introduces the idea of the “overconfidence bias.” You may have heard that most drivers rate their driving skill as above-average. The idea also applies to acting ethically. The overconfidence bias is our tendency to be more confident in our ability to act ethically than is objectively justified by our abilities…

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In this edition of the bias series, we look at self-serving bias. It’s tempting to pick and choose information that props up our self-esteem. The self-serving bias causes us to see things in ways that support our best interests and our pre-existing points of view.

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Everyone has biases, whether they consciously know it or not. Implicit bias exists when people unconsciously hold attitudes toward others or associate stereotypes with them. Implicit bias is an active area of research, and you can test your own biases after watching this video.

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Framing describes how our responses to situations, including our ethical judgments, are impacted just by how those situations are posed or viewed.

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Psychological research provides guidance as to how leaders can create a workplace culture that encourages ethical behavior by employees.

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The moral example set by leaders has a major impact on the behavior of their subordinates, both good and bad. Despite career success, leaders are particularly vulnerable to ethical lapses.

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Nicole Zwieg Daly, J.D, Ed.D. Let’s break this down into its two parts. First, let’s define ethical or ethics. Ethics are the moral principles or values that govern an individual’s behavior(s). Second, let’s define perspective. A perspective is a person’s particular attitude toward something or his/her unique point of view. Think of it like this:…

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Nicole Zwieg Daly, J.D, Ed.D. The terms “Code of Ethics” and “Code of Conduct” are often used interchangeably – this is a mistake. These are two unique documents. A code of ethics governs employee decision-making. A code of conduct governs employee action(s). Businesses should have both a code of ethics and a code of conduct…

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Steve Nguyen, Ph.D. (Mar. 10, 2019) Being inconsistent is not just about words versus actions, but also in what you say consistently (across time) and how you act consistently (across time). In other words, at any given moment and especially depending on the person or group you are interacting with, an observer might find that…

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“I am reminded how hollow the label of leadership sometimes is and how heroic followership can be.” – Warren Bennis Steve Nguyen, Ph.D. (May 1, 2018) Many of us miss a key point about the importance of followership. Indeed, most people hold a negative view of followership (Kelley, 2008). They can’t imagine anything good or…

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