A commitment to inclusion can help build a powerful business. Here’s how one company put its values to work. Robert Thornton was inspired to start his company when he saw the artwork of a special needs child. Now Paper Clouds Apparel produces apparel featuring artwork created by special needs adults and children, while raising money…

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Principled leadership from the perspective of Dr. Dawn Elm, the David A. & Barbara A. Koch (Graco) Distinguished Professor of Business Ethics and Leadership Below is an interview by Nicole Zwieg Daly of Dr. Dawn Elm. Nicole: Would you please describe your professional journey up to your current role? Dawn: I started my professional journey…

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Below is Lora Geiger’s interview with the Leadership Coaching Center of Excellence’s founder, DeAnne Aussem and Coach and thought leader, Jesse Sostrin. Lora: DeAnne, as Founder and Leader of the Leadership Coaching Center of Excellence (LC CoE), let’s go back to the beginning. Why did PwC choose leadership coaching to build on the firm’s long…

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Every day in all of our roles, who we are and how we show up makes a difference in how well we execute our roles, how others are impacted and how we create good and bad narratives about ourselves. Who we are has many complexities but is essentially made up of our personality characteristics, attitudes,…

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Childhood lessons can help you make the most ethical decisions as an adult. Q: I need to write a report for the investors of a privately held company. My boss asked me to “do some creative accounting” to make it look like the company made a profit. Any advice? – Concerned worker A: When faced…

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Q: When dealing with an ethical dilemma in my organization, should I gain input from others first? A: I would highly suggest gaining additional insight from a variety of organizational stakeholders before making any ethical decision. My father gave me excellent advice years ago: You must seek and consider all sides of an argument in…

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Q: How can we grow and maintain our culture? We have a strong company culture. We are growing regionally. How do we grow and stay who we are? A: Culture is sometimes referred to as the soul, character, or personality of the organization. It is a system of shared values, meaning, and behavioral norms or…

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Motivation can be thwarted in many ways. Fortunately, the research provides some great tools for diagnosing and improving motivation. Q: How can I incentivize my employees to produce more? A: Employee performance is generally a function of ability, opportunity and motivation. The first thing you should do is determine which of these factors are contributing…

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Q: Given that I have no formal business training, the simple questions in running the show always get me. Is there a ceiling for salaries for managers (adapting for inflation, of course), or do they just grow infinitely with our growth? A: Congratulations on your business success. Since you are the one running the show,…

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Q: As a social venture start-up, what is the most effective way to incorporate our social mission in our branding strategy and client presentations? A: Because it has become so fashionable to make lofty claims about the social benefits that one’s business organization offers, it can be a challenge for true social innovators to stand…

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