North Wales Running Co. thrives thanks to focus on customer experience, company culture, and community. For Scott Tantino, running isn’t just a beloved sport — it’s how he makes his living while simultaneously giving back to his community. As the owner of North Wales Running Co. in North Wales, Pennsylvania, Tantino shares his love for…

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Gender should be the least remarkable thing about someone, but transgender people are still too often misunderstood. To help those who are scared to ask questions or nervous about saying the wrong thing, Jackson Bird shares a few ways to think about trans issues. And in this funny, frank talk, he clears up a few…

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Don’t underestimate this group’s power as a vocal force for transparency and change. Over the past few years, household-name companies have experienced employee petitions, strikes, and walkouts over a range of issues, including strategic investments and partnerships, sexual harassment, immigration, and pay and benefits for contract workers. For companies accustomed to thinking about stakeholder engagement as an external-facing exercise, the…

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Most people want to be thought of as ethical. When working with teams, an appeal to people’s moral core can make a major difference. Earlier in my career, I took on a business unit that was staffed by people with strong personalities. They were all great people who worked hard, but they had trouble getting…

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Technology can be an ally in promoting your company’s values. Technology continues to transform every industry and every size of business. From the back office and shop floor to frontline sales and customer service staff, technology has become a baseline factor in nearly every business growth decision. How might we leverage the advantages offered by…

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Talking about ethics early and often is key to establishing a culture of integrity at your company. Every company has some sort of on-boarding process for new employees, whether in formalized sessions or more relaxed introductions. New employees have to learn about key colleagues, the management chain, clients, rules and regulations, new technology and systems…the…

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Businesses can take a few simple steps to create an environment where employees feel more comfortable raising critical ethics concerns. Every businessperson would like to believe that their employees would readily approach them with any ethics concerns in the workplace. But the reality is that many ethics concerns go unreported until it’s too late. To…

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These two videos explain moral muteness and moral myopia. These are biases that occur in organizations that prevent us from behaving ethically as a group. Moral muteness is when we communicate in ways that obscure our moral beliefs and commitments, or don’t voice moral sentiments at all. Moral myopia is a distortion of moral vision…

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Neuroscientist Uri Hasson researches the basis of human communication, and experiments from his lab reveal that even across different languages, our brains show similar activity, or become “aligned,” when we hear the same idea or story. This amazing neural mechanism allows us to transmit brain patterns, sharing memories and knowledge. “We can communicate because we…

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There are about 7,000 languages spoken around the world — and they all have different sounds, vocabularies and structures. But do they shape the way we think? Cognitive scientist Lera Boroditsky shares examples of language — from an Aboriginal community in Australia that uses cardinal directions instead of left and right to the multiple words…

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