This video from Ethics Unwrapped introduces the idea of the “overconfidence bias.” You may have heard that most drivers rate their driving skill as above-average. The idea also applies to acting ethically. The overconfidence bias is our tendency to be more confident in our ability to act ethically than is objectively justified by our abilities…

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In this edition of the bias series, we look at self-serving bias. It’s tempting to pick and choose information that props up our self-esteem. The self-serving bias causes us to see things in ways that support our best interests and our pre-existing points of view.

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Everyone has biases, whether they consciously know it or not. Implicit bias exists when people unconsciously hold attitudes toward others or associate stereotypes with them. Implicit bias is an active area of research, and you can test your own biases after watching this video.

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The Silent Generation, baby boomers, Generation X, millennials, Gen Z — we’re all in the workforce together. How are our assumptions about each other holding us back from working and communicating better? Social psychologist Leah Georges shows how we’re more similar than different and offers helpful tactics for navigating the multigenerational workplace. By: Leah Georges…

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Listening to both customers and colleagues to gather insights and information is a key ability that successful people possess. Tony Salvador shares some strategies for being a better listener: to lose preconceptions, be vulnerable and open to new ideas, and to not be afraid to hear what we’d rather not hear. By: Tony Salvador This…

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Artificial intelligence (AI) algorithms make important decisions about you all the time — like how much you should pay for car insurance or whether or not you get that job interview. But what happens when these machines are built with human bias coded into their systems? Technologist Kriti Sharma explores how the lack of diversity…

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We often think of bias and prejudice as rooted in ignorance. But as psychologist Paul Bloom seeks to show, prejudice is often natural, rational … even moral. The key, says Bloom, is to understand how our own biases work — so we can take control when they go wrong. By: Paul Bloom This video is…

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Sometimes it’s hard to know what statistics are worthy of trust. But we shouldn’t count out stats altogether. Instead, we should learn to look behind them. In this delightful, hilarious talk, data journalist Mona Chalabi shares handy tips to help question, interpret and truly understand what the numbers are saying. By: Mona Chalabi This video…

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We get stronger, not weaker, by engaging with ideas and people we disagree with, says Zachary R. Wood. In an important talk about finding common ground, Wood makes the case that we can build empathy and gain understanding by engaging tactfully and thoughtfully with controversial ideas and unfamiliar perspectives. “Tuning out opposing viewpoints doesn’t make…

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Aaron Sackett, Associate Professor, Marketing, Opus College of Business, University of St. Thomas Harvard University’s Project Implicit® uses online tests to reveal subconscious biases that we may not be aware of. These Implicit Association Tests (IATs) cover a wide range of possible social preferences. The project seeks to learn more about these biases by providing…

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