In our louder and louder world, says sound expert Julian Treasure, “We are losing our listening.” In this short, fascinating talk, Treasure shares five ways to re-tune your ears for conscious listening — to other people and the world around you. By: Julian Treasure This video is shared under a Creative Commons license (BY-NC-ND 4.0).…

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When your job hinges on how well you talk to people, you learn a lot about how to have conversations — and that most of us don’t converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy…

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Sometimes it’s hard to know what statistics are worthy of trust. But we shouldn’t count out stats altogether. Instead, we should learn to look behind them. In this delightful, hilarious talk, data journalist Mona Chalabi shares handy tips to help question, interpret and truly understand what the numbers are saying. By: Mona Chalabi This video…

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We get stronger, not weaker, by engaging with ideas and people we disagree with, says Zachary R. Wood. In an important talk about finding common ground, Wood makes the case that we can build empathy and gain understanding by engaging tactfully and thoughtfully with controversial ideas and unfamiliar perspectives. “Tuning out opposing viewpoints doesn’t make…

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Below is Lora Geiger’s interview with the Leadership Coaching Center of Excellence’s founder, DeAnne Aussem and Coach and thought leader, Jesse Sostrin. Lora: DeAnne, as Founder and Leader of the Leadership Coaching Center of Excellence (LC CoE), let’s go back to the beginning. Why did PwC choose leadership coaching to build on the firm’s long…

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Every day in all of our roles, who we are and how we show up makes a difference in how well we execute our roles, how others are impacted and how we create good and bad narratives about ourselves. Who we are has many complexities but is essentially made up of our personality characteristics, attitudes,…

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Childhood lessons can help you make the most ethical decisions as an adult. Q: I need to write a report for the investors of a privately held company. My boss asked me to “do some creative accounting” to make it look like the company made a profit. Any advice? – Concerned worker A: When faced…

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What makes a “good” or “principled” leader? This question has occupied philosophers, scholars, and practitioners for centuries, and it is not likely that even five books will scratch the surface of the complexity of this question. Nevertheless, we have to start somewhere! I take a strategic approach to this question, one that synthesizes these centuries…

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There are more options than you might expect for leaders looking to improve their game. Q: When you are the boss, where do you go for coaching? A: There are more options than you might expect for leaders looking to improve their game. Assessments, peer circles and one-on-one coaching all can be valuable resources to…

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The Ethics and Compliance Initiative (ECI) recently released a report, “Ethical Leadership Around the World and Why It Matters,” as part of its Global Business Ethics Survey. Among the results, researchers found that ethical leadership is key to lowering ethics and compliance risk. Unfortunately, they also found that leaders tend to have a more positive…

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