The moral example set by leaders has a major impact on the behavior of their subordinates, both good and bad. Despite career success, leaders are particularly vulnerable to ethical lapses.
Trust is the foundation for everything we do. But what do we do when it’s broken? In an eye-opening talk, Harvard Business School professor Frances Frei gives a crash course in trust: how to build it, maintain it and rebuild it — something she worked on during a recent stint at Uber. “If we can…
Nicole Zwieg Daly, J.D, Ed.D. Let’s break this down into its two parts. First, let’s define ethical or ethics. Ethics are the moral principles or values that govern an individual’s behavior(s). Second, let’s define perspective. A perspective is a person’s particular attitude toward something or his/her unique point of view. Think of it like this:…
Steve Nguyen, Ph.D. (Mar. 10, 2019) Being inconsistent is not just about words versus actions, but also in what you say consistently (across time) and how you act consistently (across time). In other words, at any given moment and especially depending on the person or group you are interacting with, an observer might find that…
“Having an organizational culture that emphasizes ethical behavior can cut down on misbehavior of organizations. Research shows that whether an organization develops a culture that emphasizes doing the right thing even when it is costly comes down to whether leaders, starting with the CEO, consider the ethical consequences of their actions. Leaders with a moral…
“A person who is nice to you but rude to the waiter, or to others, is not a nice person” (Barry, 1998, p. 185). Steve Nguyen, Ph.D. (Dec. 2009; updated Jan. 2015) Many years ago, while waiting for a show at a nice hotel in Dallas, my wife and I were standing in line to…
In our louder and louder world, says sound expert Julian Treasure, “We are losing our listening.” In this short, fascinating talk, Treasure shares five ways to re-tune your ears for conscious listening — to other people and the world around you. By: Julian Treasure This video is shared under a Creative Commons license (BY-NC-ND 4.0).…
Project Aristotle studied the characteristics that create effective teams at Google and offered tips for helping teams take action to increase team effectiveness: Psychological safety: Team members feel safe to take risks and be vulnerable. (Actions: Solicit input and opinions, and share personal and work style preferences.) Dependability: Members reliably complete quality work on time. (Actions:…
Principled leadership from the perspective of Dr. Dawn Elm, the David A. & Barbara A. Koch (Graco) Distinguished Professor of Business Ethics and Leadership Below is an interview by Nicole Zwieg Daly of Dr. Dawn Elm. Nicole: Would you please describe your professional journey up to your current role? Dawn: I started my professional journey…
Below is Lora Geiger’s interview with the Leadership Coaching Center of Excellence’s founder, DeAnne Aussem and Coach and thought leader, Jesse Sostrin. Lora: DeAnne, as Founder and Leader of the Leadership Coaching Center of Excellence (LC CoE), let’s go back to the beginning. Why did PwC choose leadership coaching to build on the firm’s long…
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