Creating a successful brand image is about finding what’s authentic to your company and letting it come through in your daily actions, says Kate Quinn, chief administrative officer at U.S. Bank. Trader Joe’s wasn’t always the national phenomenon it is today. Like many businesses, it started small, with a single store in Southern California. Kate…
The Ethics and Compliance Initiative (ECI) recently released a report, “Ethical Leadership Around the World and Why It Matters,” as part of its Global Business Ethics Survey. Among the results, researchers found that ethical leadership is key to lowering ethics and compliance risk. Unfortunately, they also found that leaders tend to have a more positive…
Dealing with ethical issues can be perplexing. How, exactly, should we think through the alternatives? What questions should we ask? What factors should we consider? Classic ethical reasoning methods suggest that once we have ascertained the facts, we should ask ourselves five questions when trying to resolve an ethical issue: Who are the stakeholders? What…
Social media is a powerful marketing tool, but think before you act. Social media is a powerful tool for reaching audiences directly. Over the past decade, businesses have established accounts on all of the major social media platforms, from Twitter and LinkedIn to Facebook and Instagram. Businesses have joined the conversations consumers are having about…
The federal Occupational Safety and Health Administration has the power to enforce many whistleblower protection laws. This authority includes many laws, such as the Affordable Care Act, that might not seem to relate to the administration’s traditional role. The laws OSHA enforces contain whistleblower anti-retaliation provisions. These laws generally provide that employers may not discharge…
The following excerpt from Kristy Grant-Hart’s How to be a Wildly Effective Compliance Officer: Learn the Secrets of Influence, Motivation and Persuasion to Become an In-Demand Business Asset (Brentham House 2015) was written with compliance officers in mind. But her words are equally applicable to executives and managers who want to make ethics and law…
Q: What is a compliance program and does my business need one? A: A compliance program is made up of company policies and procedures intended to reduce the possibility of legal consequences, such as regulatory fines or lawsuits. Any simple step can be part of a compliance program. For instance, if the city requires paper recycling,…
Aaron Sackett, Associate Professor, Marketing, Opus College of Business, University of St. Thomas Harvard University’s Project Implicit® uses online tests to reveal subconscious biases that we may not be aware of. These Implicit Association Tests (IATs) cover a wide range of possible social preferences. The project seeks to learn more about these biases by providing…
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