What is it about unfairness? Whether it’s not being invited to a friend’s wedding or getting penalized for bad luck or an honest mistake, unfairness often makes us so upset that we can’t think straight. And it’s not just a personal issue — it’s also bad for business, says Marco Alvera. He explains how his company works to create a culture of fairness — and how tapping into our innate sense of what’s right and wrong makes for happier employees and better results.
By: Marco Alvera
This video is shared under a Creative Commons license (BY-NC-ND 4.0). Please visit Ted.com. This TED Talk originally appeared on TED@BCG in October 2017.