First impressions can block objectivity, which can cause missed opportunities. Sometimes wanting to be “right” can take us in the wrong direction. This video was used with kind permission of PwC. June 23, 2017.
Use this diagram as a way to frame and make ethical decisions. There are many recommendations for how to go about decision-making. But instead of “going with your gut” next time, consider trying this ethical decision model: Start by realizing you (or your business) faces a decision with ethical implications. Then, identify stakeholders who might…
Dr. Kenneth Goodpaster, Ph.D., professor emeritus at the University of St. Thomas One way to think through a decision is to use the “four avenues.” Each “avenue” provides a different way to think about an issue. By working through all avenues, the final outcome is more likely to be ethically strong. The four avenues are:…
While values are the foundation of ethical behavior, an ethical decision-making process lends clarity to difficult situations. Following the process guides decision-makers through problems to reach a workable solution. Using this model helps avoid unethical alternatives and unattractive consequences. Generally, a decision-making process should include the steps shown in the diagram below. Here are some…
As a business owner, there’s plenty of challenges that you know how to handle yourself, but what about when it comes to business ethics? Ethics in business don’t come with an easy playbook or assigned advisor to help you manage them. Your CPA might be able to find financial impropriety, but that doesn’t mean they…
Moral awareness is the first step along the pathway to consistent ethical behavior. It begins with an individual’s ability to detect a moral principle in danger or notice the violation of an ethical principle. Individuals who have strong moral awareness appreciate the ethical aspects of a decision that one must make.
Q: When dealing with an ethical dilemma in my organization, should I gain input from others first? A: I would highly suggest gaining additional insight from a variety of organizational stakeholders before making any ethical decision. My father gave me excellent advice years ago: You must seek and consider all sides of an argument in…
Q: How can we grow and maintain our culture? We have a strong company culture. We are growing regionally. How do we grow and stay who we are? A: Culture is sometimes referred to as the soul, character, or personality of the organization. It is a system of shared values, meaning, and behavioral norms or…
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