Q: How do you establish and maintain a company culture when you have multiple offices and some employees working remotely? A: This is a common challenge for organizations adapting to the evolving nature of work with increasing need for telecommuters, decentralized offices and a remote global workforce. Creating and maintaining a thriving culture is more…

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When these factors fall out of sync, things won’t work as smoothly as they did.  Q: How do I keep my business aligned as it grows? A: You have designed your business with a structure, operating processes and culture that make sense to you. As you grow, you realize that aspects of your business will…

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Any leader can develop ways to integrate new aspects of a culture, but this process of change will need lots of attention for a while.  Q: What is the best way to handle a “problematic” company culture? A: Organizations often hit a period when many members feel the culture is “problematic” for some reason. This…

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There are more options than you might expect for leaders looking to improve their game. Q: When you are the boss, where do you go for coaching? A: There are more options than you might expect for leaders looking to improve their game. Assessments, peer circles and one-on-one coaching all can be valuable resources to…

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Creating a successful brand image is about finding what’s authentic to your company and letting it come through in your daily actions, says Kate Quinn, chief administrative officer at U.S. Bank. Trader Joe’s wasn’t always the national phenomenon it is today. Like many businesses, it started small, with a single store in Southern California. Kate…

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The Ethics and Compliance Initiative (ECI) recently released a report, “Ethical Leadership Around the World and Why It Matters,” as part of its Global Business Ethics Survey. Among the results, researchers found that ethical leadership is key to lowering ethics and compliance risk. Unfortunately, they also found that leaders tend to have a more positive…

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Dealing with ethical issues can be perplexing. How, exactly, should we think through the alternatives? What questions should we ask? What factors should we consider? Classic ethical reasoning methods suggest that once we have ascertained the facts, we should ask ourselves five questions when trying to resolve an ethical issue: Who are the stakeholders? What…

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Consumers help businesses remain strong, and businesses help the community remain vibrant as well.  Q: Should organizations use their profits for socially responsible causes? A: Your inquiry is aimed at the heart of understanding — and potentially upending — the ultimate purpose of business itself. First, consider what do you think is the purpose of…

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Social media is a powerful marketing tool, but think before you act. Social media is a powerful tool for reaching audiences directly. Over the past decade, businesses have established accounts on all of the major social media platforms, from Twitter and LinkedIn to Facebook and Instagram. Businesses have joined the conversations consumers are having about…

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Company values can extend your impact to the community. Here are three businesses demonstrating their ethics from the inside out. Three business owners talk about how their ethics and values are displayed in their communities. Brad and Trista Olson of Urban Desert Pest Control and Zach and Alissa Zimnee of Grand Canyon Home Supply talk…

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